Privacy Policy
Last updated: January 2025
Introduction
Vurara Safaris ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our safari planning services.
Information We Collect
Personal Information
When you inquire about our services or book a safari, we may collect:
- Name and contact information (email address, phone number)
- Travel preferences and requirements
- Passport and visa information (when required for bookings)
- Payment information (processed securely through third-party providers)
- Communication history with our team
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device and browser information
- IP address and approximate location
- Pages visited and time spent on our site
- Referral source (how you found us)
How We Use Your Information
We use your information to:
- Plan and book your safari experience
- Communicate with you about your inquiry or booking
- Process payments and send confirmations
- Provide customer support
- Improve our website and services
- Send relevant updates about your trip (with your consent)
Information Sharing
We may share your information with:
- Safari lodges, camps, and tour operators to fulfill your booking
- Airlines and transfer companies for travel arrangements
- Payment processors for secure transaction handling
- Government authorities when required by law (e.g., visa applications)
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Withdraw consent where applicable
Cookies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: hello@vurarasafaris.com